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Witness Systems' market consultants, Oscar
Alban and Bill
Durr, bring a combined 45+ years of experience to their
positions. Both built their careers in the contact center market, working
for industry leaders on the vendor and customer/end user sides of the
business. Their collective experiences include roles in management,
training, sales and marketing.
Building upon the wealth of perspective and insight they bring to their positions, Oscar and Bill perform frequent consulting engagements at customer and prospect sites worldwide, and are regulars on the "speaker circuit" at the industry's leading global trade shows and conferences. |
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