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Electronic components distribution |
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eQuality®
Balance, eQuality
Evaluation and the Performance
Optimization Workshop |
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Digi-Key is one of the fastest-growing
electronic component distributors in the
United States, moving into the Top 12 among
the more than 800 distributors in North
America. The company’s catalog, which
contains more than 200,000 products representing
more than 240 manufacturers, is updated
and expanded every 120 days. In as little
as 20 minutes, orders can be processed,
inspected and shipped.
Digi-Key believes its growth can be attributed
to its customer-centered business philosophy:
provide the customer with the absolute best
service possible. The company has earned
the highest rankings in on-time delivery,
responsiveness and overall performance for
10 years in a row, according to an annual
EE Times distribution study. |
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- Rejuvenated quality assurance program
to further strengthen market leadership
and ensure highest levels of customer
satisfaction
- Improved quality monitoring processes
and streamlined use of technical resources
- Enhanced recruitment program and pre-employment
screening, as potential employees participate
in a mock interaction that is recorded
and scored with the software
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