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Starwood Hotels & Resorts
Industry: Hospitality
Solution(s): eQuality® Balance and eQuality Evaluation
Overview:

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 750 properties
in more than 80 countries and 110,000 employees at its owned and managed properties.

With internationally renowned brands, Starwood
is a fully integrated owner, operator and franchisor of hotels and resorts including:

  • St. Regis
  • The Luxury Collection
  • Sheraton
  • Westin
  • Four Points by Sheraton and W brands

Starwood also owns and operates Starwood Vacation Ownership, Inc., one of the premier developers and operators of high-quality vacation interval ownership resorts.

Results:
  • Contributed to 10 percent sales increase
  • Improved supervisor productivity
  • Enhanced training program
Success Story:

 

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